FAQ
Frequently asked Questions
If your question is not answered below, visit the Sinden Troubleshooting section of the wiki.
Q: Does the Sinden Lightgun work with my OS?
A:We have tested the lightgun with the following Operative Systems and distributions:
| OS | Version / Distribution | Works | Notes |
|---|---|---|---|
|
Windows XP | ❌ | |
|
|
Windows 7 | ✅ | Additional steps needed to install drivers. |
|
|
Windows 10 | ✅ | |
|
|
Windows 11 | ✅ | |
|
Android | ❌ | |
| 🐧 | Retropie (Raspberry OS) | ✅ | Requires the drivers included in the Sinden Software package |
| 🐧 | Barebones (Raspberry OS) | ✅ | |
| 🐧 | Arch Linux | ✅ | |
| 🐧 | Fedora 35 | ✅ | |
| 🐧 | Ubuntu 20 | ✅ | |
| 🐧 | Recalbox | ❓ | Untested |
| 🐧 | Batocera | ✅ | Verified with v35 |
| 🐧 | Emuelec | ❓ | Untested |
|
Mac OS X | ❌ | |
|
|
iOS | ❌ |
Q: My trigger is sticking / is slow to return to the proper position. Is my gun broken?
A: Turn the screws around the trigger a quarter turn counterclockwise. If this does not fix the issue, the spring might be broken; contact customerservices@sindenlightgun.com
Q: is there a recommended distance I should be standing away from the monitor while playing?
A: The recommended distance is between 1.5 and 2 times the width of your screen.
Q: I have 2 guns but I can't manage to save the settings for both of them in the Sinden software. How can I set up 2 guns?
A: If you have 2 guns you need (for now) 2 copies of the SindenLightgun folder, run 2 Lightgun.exe apps and set up each of them for each gun.
Q: Does the gun work without a border? Can I set up my emulator controls without having the border on?
A: No.
Q: I have a lot of jitter even with the anti-jitter option on. Why?
A: Disable the Anti-jitter option in the Configuration tab, it's known to cause issues in the current version of the software.
Q: I have the border up, tracking is fine but the mouse is still a little jittery after disabling the anti-jitter option why is that?
A: Small amount of jitter around the cursor is normal, it happens because of your natural arm movements. In a game with crosshairs off you won't notice it.
Q: My Sinden is very accurate when moving the cursor on the desktop but when I open my game the aiming is off by a lot. What can I do?
A: Some games need to be calibrated in the in-game service menu (Original arcade guns needed calibration for that game too. Look for instructions for your game on the left column of the wiki.
Q: I press the show border button combination (ALT+B) and nothing happens. What can I do?
A: Disable the "Start application in System Tray" option in the Sinden software, Configuration tab. It's currently buggy.
If you change the key combination for the border, press the UPDATE button after.
Q: I have set up the button combination and when I press the border button in-game the border stil refuses to show. How do I enable the border?
A: Some emulators/games use exclusive fullscreen and hide the Sinden border. In MAME use a video mode other than OPENGL. For other emulators check the appropriate section of the wiki for solutions.
Q: I press trigger and it's being mapped to reload in the emulator. Why?
or
I press trigger and MAME is registering it as B1 and not B0. Why?
A: Enable the border and aim at the screen when setting up the trigger button.
